Return & Refund Policy

Glamourous Grace LLC
Last updated: September 28, 2026

Thank you for shopping at Glamourous Grace. This policy explains how to request a return or report a problem with an order. Different rules may apply to items fulfilled by our brand partners. Please review the applicable item information before purchasing and contact us if you are unsure which rules apply.

Shipping summary

We currently ship within the United States only. Standard shipping is $3.50 for orders under $75 and free for orders of $75 or more. Standard delivery is estimated at 7–14 business days, not a guaranteed delivery date.

Requesting a return

Email support@glamourousgrace.com with your order number, the reason for your return, and any relevant photos or video. We’ll review your request within 1–2 business days. If your return is approved, we’ll send you a Return Authorization Number (RAN) and the correct return address.

Do not send an item back before receiving a RAN and return instructions. Return addresses vary by fulfillment partner, and an unauthorized return may not be processed.

Return windows

For eligible standard items, request a return within 14 days of delivery.

For eligible brand partner-fulfilled items, request a return within 14 days of delivery and ship the item back within 14 days of approval, unless a different rule for that item is stated below. Some brand partner items are final sale except when damaged, defective, or incorrect.

Item condition

To be eligible for a return, an item must be unworn, unused, unwashed, and undamaged, with its original tags, labels, and packaging intact. It must be free of signs of wear, cosmetics, perfume, or alterations.

We do not offer exchanges.

Items with return restrictions

The following items are not returnable once opened or used, unless they arrive damaged, defective, or incorrect:

• Fragrance or perfume that has been opened, sprayed, or had its factory seal removed
• Skincare, serums, cosmetics, makeup, hair care, bath and body products, or suncare products that have been opened or used
• Hosiery or tights removed from their original packaging
• Personal care devices once opened

Underwear and intimates, pierced jewelry and earrings, clearance and final-sale items, and gift cards are final sale, subject to any rights you may have for damaged, defective, or incorrect items. Swimwear is not returnable if its hygiene liner has been removed.

Brand partner items

Apparel and plus-size items: Eligible unworn items may be returned with their original tags and SKU-labeled packaging. Return requests must be made within 14 days of delivery, and approved returns must be shipped within 14 days of approval. These returns are available for US orders.

Beauty products: These items are final sale unless they arrive damaged, defective, or incorrect. Report a damaged or incorrect item within 24 hours of delivery and include photos. 

Fragrance: An eligible fragrance return must be requested within 14 days of delivery. The item must be unopened, unused, factory-sealed, and in its original undamaged packaging, with proof of purchase. For a damaged, leaking, or incorrect item, contact us within 48 hours of delivery with your order number, clear photos of the item, a photo of the shipping label, and a short video of the damage if possible.

Return shipping costs

If an item is defective or incorrect, Glamourous Grace covers return shipping and provides a prepaid label. For an eligible change-of-mind return, the customer pays return shipping. Glamourous Grace does not charge customers a restocking fee.

A return that does not meet the applicable item conditions may be declined.

Refunds

After we receive a return, we inspect it within 3–5 business days. Approved refunds are issued to the original payment method. Your bank or payment provider may take another 5–10 business days to show the refund.

If your approved refund has not appeared after that time, check with your bank or card provider, then email us at support@glamourousgrace.com.

Cancellations and order changes

Email us as soon as possible if you need to cancel or change an order. Once an order has entered fulfillment, we may not be able to cancel it. If it has shipped, the applicable return rules above will apply.

Contact us.

Glamourous Grace LLC
513 Hilbert Drive, Fallbrook, CA 92028, USA
Email: support@glamourousgrace.com
Phone: 1-888-814-7223 (1-888-81-GRACE)