FAQ
Below are some of are common questions:
After placing your order, you'll get a confirmation email with your order number, a detailed list of items, your shipping address, and an estimated delivery date. If you don't see it immediately, check your inbox and spam folder. You can also log into your account on our website and view your order status anytime in the "Orders' section.
Certainly, you may modify your shipping address; however, timing is of the essence. Please contact us promptly after placing your order—preferably within a few hours. If your order has not yet entered the fulfillment process, we can update the address accordingly. Once your items have been selected and packed, altering the address becomes either challenging or unfeasible. For the most expeditious resolution, kindly contact our customer service team immediately with your order number and the correct address.
We currently ship within the United States only.
Standard US delivery is estimated at 7–14 business days. Some Korean beauty items ship directly from South Korea and take 10–15 business days; the product page shows which applies. You'll receive a tracking number by email as soon as your order ships.
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Don't hesitate to reach out with any questions.