We're here to help.
Glamourous Grace LLC | EIN: 39-4603287 | 513 Hilbert Drive, Fallbrook, California, United States, 92028
Phone Number: 1-888-81-GRACE or 1-888-814-7223.
Email: support@glamourousgrace.com
Below are some of are common questions:
You'll receive a confirmation email immediately after placing your order. This email includes your order number, an itemized list of products, your shipping address, and an estimated delivery date. Check your inbox and spam folder if you don't see it right away. You can also log in to your account on our website and view your order status in the "Orders" section at any time.
Yes, you can change your shipping address, but timing is critical. Contact us as soon as possible after placing your order—ideally within a few hours. If your order hasn't entered the fulfillment process, we can update the address for you. Once your items have been picked and packed, address changes become difficult or impossible. For the fastest resolution, reach out to our customer service team right away with your order number and the correct address.
We currently ship within the United States only.
Standard US delivery is estimated at 7–14 business days. Some Korean beauty items ship directly from South Korea and take 10–15 business days; the product page shows which applies. You'll receive a tracking number by email as soon as your order ships.
